The major difference between program and process is that program is a group of instructions to carry out a specified task whereas the process is a program in execution. Be clear with your instructions and what must be complete before moving onto the next task. This is also defined as a series of steps in a regular definite order; a traditional or established way of doing things. Make sure that everyone who is involved in the process understands their responsibilities and milestones. Developing business systems, understanding how to break down processes and procedures will go a long way toward defining the systems that are essential to any operation. The important part of this analysis is to decide what is a process and what procedures are a part of it. Having structure at every point along the way will allow your employees to follow procedures with clear goals in mind. Progress starts now, and it’s free to signup and try. Keep things straightforward and everything designed with simplicity in mind. Thus, the store owner might specify that the sales assistant should greet the client and smile. After that, the staff springs into action, cooks the patty, prepares the hamburger roll and serves the finished hamburger up to the client.However, inside this simple process, the fast food outlet’s staff also follow several procedures. While a process is an active entity, a program is considered to be a passive one. Tasks are made up of actions or steps. Just like there are steps to making a sandwich, which plays into a process called “feeding yourself.” There are also steps that go into completing a project – these are your individual procedures. A fast food outlet makes hamburgers. In fact, … Business process management is a systematic approach to making an organization’s workflow more effective, more efficient, and more capable of adapting to an ever-changing environment. Your process is the overall workflow that needs to happen in order to make your project work well. A process is an upper level description of a series of major steps required to accomplish an objective. The set of established forms or methods of an organized body for accomplishing a certain task or tasks. A process is a high-level operation that spans the organization. Again, per ISO 9000:2005, a procedure is a “specified way to carry out an activity or a process.” So, when you have a process that needs to occur in one specific way, and you have specified how it is to happen, you have a procedure. A procedure is a synonym for a task, but a process is an upper level series of major steps, with those major steps being procedures or tasks. Once your individual processes and procedures are finalized and properly organized, it’s time to delegate. Procedure (noun). Belgium Office: A procedure, on the other hand, is more detailed and lower level, defining the specific protocol to accomplish part of the process. A Procedure is more detailed than a process, but less detailed than a work instruction. To improve your workflow, you need to know the difference between a system vs process. To make things clearer we can say that a process focuses on what needs to be accomplished on a higher level, describing how activities from one or more departments integrate together while a procedure is all about the specific actions (such as filling specific registration fields when registering a new customer) that give the specific instructions on how a person – or a group of people – should do their job. Your outline is ready and it’s time to take those points and turn them into concrete instructions. Hope that helps! processes. When you break down the process into a set of defined procedures, those procedures become work instructions. 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